Alabama 911 surcharge remittance

Per active voice communications service connection in Alabama that is technically capable of accessing a 911 system. Alabama counts three ways, and the way depends on how the service is delivered: an ordinary connection counts once, a digital platform counts its channels, and a business-broadband circuit whose voice channels cannot be identified is converted to a connection count by a published formula. The same charge applies to every connection type; the counting method decides how many connections a circuit represents, never how many dollars each one costs.

An interconnected VoIP provider subject to 47 C.F.R. §9.5, or one that otherwise provides 911 functionality, is the party responsible for collecting and remitting the charge. Where the service rides a digital platform of the PRI kind, the count is the number of channels configured for or capable of accessing 911, and where that is not readily determinable it is the total available channels until a lesser number becomes determinable. Where voice channels on a business-broadband circuit cannot be identified at all, the state’s bandwidth formula applies per circuit. None of these is a per-seat or per-telephone-number count.

Per-customer cap
Alabama caps wireline connections at 300 at a single subscriber location, where a single subscriber location is a fixed location of a particular business, institution or entity with a unique street address or physical location. The rule’s text names wireline connections; both research passes flagged independently that it does not extend itself to wireless or to interconnected VoIP, so the product surfaces the cap and its wording rather than applying it to a VoIP count.

Applies to

the gross amount collected

On the form

The administrative allowance on the portal remittance submission (Ala. Admin. Code r. 585-X-4-.02(1)(b)(2)(iii))

One percent of the charges the provider received, and nothing is conditioned on filing on time. Do not confuse it with the Board’s own allowance: Code of Ala. 1975 §11-98-5.2 lets the Board retain up to one percent of the total collected for its own administrative expenses, which happens after remittance and is never available to the filing provider. Any deduction beyond the provider’s one percent has to be itemized with an explanation on the submission.

The engine resolves the window that covers the filing period, never the latest one. A back period therefore prices at the rate that was in force for it.

• 2013-10-01 → 2018-12-31

  $1.75 per line per month · Statewide 911 charge

  Ala. Admin. Code r. 585-X-4-.10 — rate-history table

  https://admincode.legislature.state.al.us/api/chapter/585-X-4 · retrieved Wed, August 12, 2026

  The initial statewide charge. One research pass read this figure and its window from the rate-history table in the Legislature’s own copy of chapter 585-X-4; the other recorded that rule’s operative text as unread and carried only the later figure.

  A second pass on September 22, 2026 confirmed the window by composition: no single independent document states $1.75 from October 1, 2013 through December 31, 2018, but three independent documents together do. Act 2012-293 sets the October 1, 2013 start, the Board’s remittance report states the $1.75 amount, and the Board’s charge-adjustment rule moves the charge from $1.75 to $1.86 beginning January 1, 2019.

• 2019-01-01 → 2023-12-31

  $1.86 per line per month · Statewide 911 charge

  Code of Ala. 1975 §11-98-5(c)(2) and Ala. Admin. Code r. 585-X-4-.10 — five-year CPI-U adjustment

  https://www.al911.gov/regulations/9-1-1-fee-remittance · retrieved Wed, August 12, 2026

  The prior five-year cycle, reflecting 7.05% CPI-U growth from January 2013 to December 2017. Both research passes read this figure and its effective date off the Board’s own page.

• 2024-01-01 → current

  $2.23 per line per month · Statewide 911 charge

  Code of Ala. 1975 §11-98-5(c)(2) and Ala. Admin. Code r. 585-X-4-.10 — five-year CPI-U adjustment adopted October 1, 2023

  https://www.al911.gov/regulations/9-1-1-fee-remittance · retrieved Wed, August 12, 2026

  Adopted by the Board on October 1, 2023 under the mandatory five-year CPI-U adjustment, reflecting 19.74% CPI-U growth from January 2018 to December 2022.

  The next reassessment point is October 1, 2028, for an amount effective January 1, 2029. That October is when this window should be re-checked; nothing about the charge moves between cycles by ordinary administrative action.

Records of the amount collected, running two years from the date of collection. It is a floor rather than a ceiling, and it is shorter than several other states this product covers.

There is no separate registration document. A provider identifies itself on its first portal submission with the fields Ala. Admin. Code r. 585-X-4-.02(1)(b)(1) requires — provider name, identifying number, and contact information.

https://www.al911.gov/regulations/9-1-1-fee-remittance

Neither research pass could confirm whether a discrete account-creation step exists ahead of the first submission, because the portal renders nothing to an automated fetch. That absence is recorded as a gap on this record rather than filled with a plausible sequence.

Return

Statewide 911 charge fee remittance submission

Portal

https://al.accessgov.com/911boardmain/Forms/Page/911boardmain/carrier

Form

The state publishes no form identifier. The Board assigns no form number to this remittance. Rule 585-X-4-.02(1)(b) enumerates the fields a submission must carry rather than naming a form, and the portal is a JavaScript application that rendered no identifier to either research pass. One pass reached the conclusion affirmatively that none is published; the other reached the same absence.

Ala. Admin. Code r. 585-X-4-.02 has designated an electronic portal as the remittance channel since August 1, 2020, and no paper alternative was found. The submission carries provider name, identifying number and contact information, third-party preparer information, connection type and count for each type, the collection period, any adjustment beyond the one percent allowance itemized with an explanation, and the Board’s own certification statement, which the provider makes.

Agency

Alabama 911 Board

Division

Alabama Statewide 9-1-1 Board, created under Code of Ala. 1975 §11-98-4.1

Payee

Alabama 911 Board

Address

Submitted through the Board-designated electronic carrier portal. Mailing address for correspondence: P.O. Box 1790, Montgomery, AL 36102-1790.

Contact

https://www.al911.gov/ — 334-440-7911

Rate set by

The Board itself. Code of Ala. 1975 §11-98-5(c)(2) and Ala. Admin. Code r. 585-X-4-.10 require the Board to reassess the charge against CPI-U growth on a five-year cycle, no later than October 1 of the cycle year, with the resulting amount effective the following January 1.