CoverageGeorgia
Georgia 911 surcharge remittance
We prepare a filing packet for Non-prepaid 911 charge return. You key it into the portal and certify it there.
The state accepts no document for this filing: the return is keyed into the agency’s portal. What follows is the computed figure set, for you to enter.
Georgia accepts no document for this filing. The return is a Georgia Tax Center web return under the non-prepaid 911 charge account type, with no form number and no submittable PDF; the Excel file the Department publishes is an in-portal import aid that pre-populates the web return’s table and cannot be mailed or filed on its own. What the product produces for Georgia is the computed charge broken out by PSAP jurisdiction as the Department’s written import instructions describe, with the counts and provenance behind each figure, which the provider keys in or imports.
The rate in force now
- Rate
- $1.50 per line per month · Non-prepaid 911 charge
- Effective
- not published by the state · evidenced from 2019-01-01
- Cite
- O.C.G.A. §46-5-134(a)(1)(A)(i), as stated in Georgia Department of Revenue Policy Bulletin FET-2018-01
- Form rev.
- the state publishes no revision label
- Retrieved
- Wed, August 12, 2026 · two independent fetches agree
Cadence
“The returns and collected charges will be due on the 20th day of each month following the month of collection.”
Every service supplier files monthly. Neither research pass found a small-filer quarterly or annual election for this charge.
Due dates
Non-prepaid 911 charge return and payment
- To
- Georgia Department of Revenue
- Rule
- the 20th of the month after the period ends
- Weekends
- the date shown is not moved for a weekend or holiday
- Applies to
- Monthly
“The returns and collected charges will be due on the 20th day of each month following the month of collection.”
The Department’s bulletin and O.C.G.A. §38-3-185 state the same day: not later than the twentieth day of the month following the month of collection.
Georgia publishes no weekend or holiday rule for this deadline, so the engine applies none and renders the date the bulletin produces. A deadline landing on a weekend should be confirmed with the Department.
Late remittance accrues interest at the rate O.C.G.A. §48-2-40 specifies. It is recorded here as a fact about the state’s rule and never as a reason to hurry.
Counting rule
Per non-prepaid telephone service provided to the subscriber — one charge for each service, whether it is delivered over wireline, wireless or interconnected VoIP. For multi-line and trunked service, which is the ordinary business VoIP case, Georgia caps the count at the number of simultaneous outbound calls the activated and enabled voice channels support, so a private branch exchange behind trunk capacity is counted by that capacity rather than by extension. Telephone services billed to federal, state or local government are exempt, and the Department’s bulletin says exempt service is still reported.
The count is a concurrent-call capacity number, not a count of seats and not a count of direct-inward-dial numbers. A subscriber whose service can carry twenty-three simultaneous outbound calls is counted at twenty-three regardless of how many extensions sit behind it. This is the Georgia-specific counting nuance and it is the field the entry grid asks for; the provider derives it from their own provisioning records rather than from a line-count column.
Per-customer cap
No numeric per-customer or per-location cap was established. The concurrent-call limit above is the only ceiling either research pass found, and the statutory text behind it could not be read from a Georgia-published source, so whether any further cap exists is unconfirmed.
“shall not exceed the number of simultaneous outbound calls that can be made from voice channels the service supplier has activated and enabled”
Collection allowance
- Applies to
- the gross amount collected
- On the form
- Vendor’s compensation on the Georgia Tax Center non-prepaid 911 charge return
“A service supplier may retain 1% of the non-prepaid 911 charge remitted, provided the return is filed timely and the charge is remitted timely.”
The one percent is conditional: Georgia allows it only where the return is filed on time and the charge is remitted on time. The engine computes it and flags the condition on every period rather than treating it as a constant, because a back period filed late does not earn it and no source addresses how a late catch-up filing is treated. Three percent belongs to the prepaid wireless charge and a different remitter; it never applies here. The cost-recovery fee a supplier may bill its own subscribers is not a deduction from what is remitted — the statute bars netting it against the charge.
Rate history
The engine resolves the window that covers the filing period, never the latest one. A back period therefore prices at the rate that was in force for it.
2019-01-01 (evidenced) → current
$1.50 per line per month · Non-prepaid 911 charge
O.C.G.A. §46-5-134(a)(1)(A)(i), as stated in Georgia Department of Revenue Policy Bulletin FET-2018-01
https://dor.georgia.gov/document/policy-bulletin/fet-2018-01-non-prepaid-911-charge-and-prepaid-wireless-911-charge/download · retrieved Wed, August 12, 2026
Georgia publishes no effective date for this amount, so the window has no published start. What both research passes did establish is that January 1, 2019 is when collected charges began to be reported and remitted to the Department of Revenue rather than to local PSAPs, and that the Department’s own bulletin documents a rate change on that date only for the prepaid wireless charge. The amount is bounded at the start of the current remittance model, which is also the earliest account start date the portal accepts.
A guess at when $1.50 was first set would have been easy to write and impossible to defend on a back-period filing. The date is recorded as unpublished instead, with the gap on this record saying what was searched.
Zero-report rule
Zero report · not on record
Georgia does not state whether a return is required for a month with no charge collected. The Department’s filing workflow opens with a question asking whether the filer had transactions during the period, which suggests a no-liability period is handled inside the ordinary return flow rather than exempted from it, but neither the Department’s instructions nor Policy Bulletin FET-2018-01 says a return is required for a zero period, and both research passes reached that absence independently. There is no sworn or declared zero-report language of the kind Minnesota requires.
Searched: Policy Bulletin FET-2018-01 in full, the Department’s how-to-register, how-to-file and how-to-import instructions, and its non-prepaid and prepaid wireless program page.
Record retention
Record retention · not on record
Georgia publishes no record-retention period specific to the non-prepaid 911 charge, and neither research pass could confirm from a primary source that the state’s general tax recordkeeping rules reach it. No period is asserted here. A provider should keep the counts and the filed returns for at least as long as any other Georgia tax record and confirm the applicable period with the Department.
Searched: Policy Bulletin FET-2018-01, the Department’s non-prepaid 911 charge instructions pages, and its business-tax program page.
Registration
A non-prepaid 911 charge account is registered on the Georgia Tax Center, and it has a prerequisite that catches providers out: a Georgia sales and use tax account must already exist, and each account is tied to one federal employer identification number.
https://dor.georgia.gov/how-register-non-prepaid-911-charge-account
That start-date floor constrains how far back a Georgia catch-up filing can reach through the portal, which is worth knowing before a provider counts on filing an older period there.
The agency’s portal
- Return
- Non-prepaid 911 charge return
- Portal
- https://gtc.dor.ga.gov
- Form
- The state publishes no form identifier. Georgia assigns the non-prepaid 911 charge return no form number. It is a web return under an account type rather than a numbered instrument, and both research passes reached that conclusion independently from the Department’s own filing instructions. The companion import file is titled “Non-prepaid 911 Import”, which names a spreadsheet template rather than the return.
The filer signs in to the Georgia Tax Center, opens the non-prepaid 911 charge account, and completes the period’s return. Two entry paths reach the same return: line-by-line entry in the portal’s table, or an in-portal import step that pre-populates that table from the Department’s published Excel template. Payment accompanies the return through the portal.
Remit to
- Agency
- Georgia Department of Revenue
- Division
- Administered through the Georgia Tax Center under the non-prepaid 911 charge account type
- Payee
- Georgia Department of Revenue
- Address
- Filed and paid through the Georgia Tax Center.
- Contact
- https://dor.georgia.gov/taxes/taxes-business/other-business-taxes/non-prepaid-and-prepaid-wireless
- Rate set by
- The General Assembly, by statute. The Georgia Emergency Communications Authority runs the state’s public-facing 911 program and receives a share of the money, but it is not the party a provider registers with, files to, or pays.
Out of scope
What this page does not cover.
Georgia’s prepaid wireless 911 charge
A charge of the same amount collected by the retail seller at point of sale on each retail transaction, with its own three percent vendor’s compensation and its own account type. A different remitter entirely, and the matching dollar figure makes the two easy to conflate.
The wireline and wireless rows on the same return
The return breaks the charge out by service type. This record covers the interconnected VoIP obligation of a VoIP service supplier; a supplier that also sells wireline or wireless service reports those rows too, and this product does not compute them.
The subscriber cost-recovery fee
A service supplier may bill its own subscribers up to forty-five cents a month toward its 911 implementation costs. The statute bars deducting it from the charge remitted, so it never enters the amount owed to the state and it is not modeled here.
Companion surcharges
Neither research pass found a 988, telecommunications relay or poison-control field on this return. It carries the 911 charge alone.
Everything else this record does not know
Rate history · not on record
When Georgia set the non-prepaid 911 charge at $1.50, and what if anything preceded it, could not be established. Georgia’s sanctioned code host returns an unscriptable shell to an automated fetch and every mirror carrying the section’s amendment history was blocked, so neither research pass reached a Georgia-published statement of the rate’s own effective date. What changed on January 1, 2019 is documented as the remittance destination, not the amount.
Searched: Policy Bulletin FET-2018-01, the Department’s program and instructions pages, the state’s sanctioned code host, and every reachable copy of O.C.G.A. §46-5-134.
Counting rule · not on record
The operative statutory text of the counting unit and the concurrent-call rule has not been read from a Georgia-published source. One research pass obtained it through a non-state mirror after the state’s own code host failed; the other could not reach the statute at all. The Department’s own bulletin confirms the charge and the government exemption but gives only a plain-language description of the counting unit. The rule is quoted here with that provenance stated on its face, and the arithmetic the engine performs does not depend on it — the provider derives the count.
Searched: Georgia’s sanctioned code host, three third-party copies of O.C.G.A. §46-5-134, the web archive, and Policy Bulletin FET-2018-01.
Filing method · not on record
The import template’s column layout was never read. The workbook the Department publishes is structure-protected and could not be opened, so the charge-type by PSAP-jurisdiction row structure rests on the Department’s prose instructions rather than on the file itself. A packet ordered to that template cannot claim to match it column for column until the file is opened.
Searched: The Department’s template listing page, the current template file itself, and its how-to-import instructions.
Registration · not on record
Whether the Georgia Emergency Communications Authority runs a service-provider registry separate from or additional to the Georgia Tax Center account is unconfirmed. The Authority’s site is a client-rendered application from which one research pass could extract nothing and the other reached only stored content through a data interface. If such a registry exists it would matter to what a provider has to do before filing.
Searched: The Authority’s fee-remittance pages, the Department’s registration instructions, and the predecessor agency’s legacy page.
Sources
Every fact above traces to one of these, retrieved Wed, August 12, 2026.
The record was reached by two independent research passes that agreed. Each source below opens at the address it was read from, with the date it was read.
Georgia Department of Revenue — Policy Bulletin FET-2018-01
The $1.50 amount, the monthly cadence and the twentieth-day due date verbatim, the government exemption and the duty to report exempt service, the one percent vendor’s compensation and its timeliness condition, and the registration mechanics.
Retrieved Wed, August 12, 2026
Georgia Department of Revenue — non-prepaid and prepaid wireless
That the non-prepaid charge and the prepaid wireless charge are two separate account types under one program, and that Policy Bulletin FET-2018-01 remains the Department’s current guidance for both.
Retrieved Wed, August 12, 2026
Georgia Department of Revenue — how to register a non-prepaid 911 charge account
The sales and use tax account prerequisite, the one-account-per-employer-identification-number rule, and the January 1, 2019 floor on an account start date.
Retrieved Wed, August 12, 2026
Georgia Department of Revenue — how to file a non-prepaid 911 charge account return
That the return is completed inside the Georgia Tax Center, and the shape of its table.
Retrieved Wed, August 12, 2026
Georgia Department of Revenue — how to import a non-prepaid 911 charge account return
That the published Excel file is an in-portal import aid which pre-populates the web return rather than a filing in its own right.
Retrieved Wed, August 12, 2026
That registration and filing both happen in one portal covering every Georgia tax type, including the non-prepaid 911 charge.
Retrieved Wed, August 12, 2026
- O.C.G.A. §46-5-134
- The non-prepaid 911 charge, its counting unit and concurrent-call rule, the government exemption, and the one percent vendor’s compensation
- O.C.G.A. §38-3-185
- The twentieth-day remittance duty
- O.C.G.A. §38-3-188
- Administration of the collected charge
- O.C.G.A. §46-5-134.2
- The prepaid wireless 911 charge, cited to keep it separate from this one
- O.C.G.A. §48-2-7
- The Department of Revenue’s collection authority as applied to the 911 charge
- O.C.G.A. §48-2-40
- Interest on a late payment
Notes carried on this record
The one percent is the figure most likely to be got wrong on a Georgia catch-up filing, because it is conditioned on filing and remitting on time and no source addresses how a late back period is treated. Every Georgia period this engine prices carries a flag saying so with the Department’s own condition attached.
Two Georgia charges share one bulletin and one program page and differ in remitter and in allowance. Only the non-prepaid charge is this filing.
The Department’s own bulletin and the state 911 authority’s page describe the downstream split of collected money differently. That split happens after remittance, changes nothing a provider computes, and is recorded here so a later reader does not mistake it for a conflict about the charge itself.