CoverageMaine
Maine 911 surcharge remittance
We prepare a filing packet in the order of E9-1-1 Surcharge Remittance Form. You transcribe it onto the state's own file.
The state publishes a document this product does not fill, and says why below. What follows is the computed figure set in the order of the state’s own document, for you to transcribe onto it.
The Emergency Services Communication Bureau publishes its remittance form as a legacy binary Excel workbook (the older .xls format), established from the downloaded file in both research passes. The product fills only the current Excel format, so there is no way to hand back the Bureau’s own file with values in it, so the product produces the figures in the order of the form’s own wireline, post-paid wireless and VoIP rows and the provider enters them and signs.
Why this product does not fill it
The Bureau publishes this form as a legacy binary Excel workbook (the older .xls format), and the product fills only the current Excel format, so it cannot produce the Bureau’s own file with values in it without rebuilding the workbook, which would no longer be the file Maine published. The product prepares the figures in the form’s own row order instead, and the provider enters them.
The rate in force now
- Rate
- $0.35 per line per month · Statewide 9-1-1 surcharge
- Effective
- 2020-01-01 → current
- Cite
- 25 M.R.S. §2927-A(2)(A), with the amount set by Public Utilities Commission order in Docket No. 2019-00233
- Form rev.
- Effective January 1, 2020
- Retrieved
- Wed, August 12, 2026 · two independent fetches agree
Cadence
“remit ... on a monthly basis and within one month of the month collected”
Quarterly below $5000.00 of monthly amount due. The product never moves your cadence on its own: it shows the state’s own threshold against the computed amount, and the agency assigns.
“A provider whose average monthly surcharge remittance for the prior calendar year was less than $5,000 remits quarterly; a provider at or above that average remits monthly.”
The cadence is assigned by history rather than chosen: the split turns on the provider’s own average monthly remittance for the prior calendar year against a five thousand dollar threshold, so a growing provider crosses into monthly filing at a year boundary. The product carries the cadence the provider is actually on and never infers it from a computed amount.
The threshold on this record is expressed against a monthly amount because that is the shape the statute uses, and the basis is the prior calendar year’s average rather than the current month’s figure. The rule is shown with the state’s own words beside it.
Due dates
E9-1-1 surcharge remittance form and payment
- To
- Emergency Services Communication Bureau
- Rule
- the last day of the month after the period ends
- Weekends
- the date shown is not moved for a weekend or holiday
- Applies to
- Monthly · Quarterly
“remit ... on a monthly basis and within one month of the month collected”
Maine names a due month and never a day. This date is the last day of that month, which is the outer bound of the state’s own words rather than a day Maine published — confirm the day with the Bureau at (207) 287-3831 before relying on a date sharper than the state gives.
Neither the statute nor the Bureau publishes a day of the month, for either cadence. Both research passes confirmed that absence independently. The statute gives monthly filers “within one month of the month collected”, and the Bureau’s published schedule gives quarterly filers a due month only: January for October through December, April for January through March, July for April through June, and October for July through September.
This product renders the last day of the state’s own due month and shows the state’s wording beside it. A sharper calendar day would be a regulatory fact Maine has not published.
Maine publishes no weekend or holiday rule for this deadline, so the engine moves no date.
The statute attaches a civil penalty to an intentional or knowing failure to remit — a fine of not more than five hundred dollars for each day payment is not made after the due date. That is a fact about the state’s own rules, recorded here and never rendered as a reason to hurry.
Counting rule
Per line or number, capped at twenty-five lines or numbers per customer billing account. The statute enumerates residential and business telephone exchange lines including private branch exchange and Centrex lines, semipublic coin and public-access lines, interconnected-VoIP customers, and non-prepaid wireless customers and numbers. The surcharge may not be levied on service supported by federal universal service funds. The form multiplies a line count by the amount on each of its three service-type rows and totals them.
Maine gives interconnected VoIP no special counting treatment: it is counted the same way as the other enumerated line and number types, with no trunk or concurrent-call equivalency rule anywhere in the chapter, and the form gives VoIP its own broken-out row. What does apply, and what a VoIP provider selling to businesses has to apply first, is the twenty-five line cap per customer billing account. A Maine figure is therefore a per-account aggregation with a ceiling applied before multiplication, not a raw line count, and the entry grid asks for the capped figure and says so.
Per-customer cap
Twenty-five lines or numbers per customer billing account, set by statute. This is a hard cap rather than a tier: a customer billing account with two hundred lines owes twenty-five surcharges, and the provider aggregates per account and applies the ceiling before the count is entered.
“The statewide 9-1-1 surcharge may not be imposed on more than 25 lines or numbers per customer billing account”
“The statewide 9-1-1 surcharge may not exceed 35¢ per month per line or number”
Collection allowance
Maine grants a provider no collection allowance and no retained percentage. Both research passes read all eleven subsections of the governing section and the form’s own field labels and confirmed the absence rather than failing to find one: a Maine provider remits everything it collects. The form does carry uncollectible and recovered-uncollectible columns, so what is remitted is collections net of documented uncollectible amounts — an adjustment mechanism the provider fills in from their own records, not a retained percentage.
25 M.R.S. §2927-A, all eleven subsections, read in full by both research passes
Rate history
The engine resolves the window that covers the filing period, never the latest one. A back period therefore prices at the rate that was in force for it.
2020-01-01 → current
$0.35 per line per month · Statewide 9-1-1 surcharge
25 M.R.S. §2927-A(2)(A), with the amount set by Public Utilities Commission order in Docket No. 2019-00233
https://legislature.maine.gov/legis/statutes/25/title25sec2927-A.pdf · retrieved Wed, August 12, 2026
The January 1, 2020 date is the state’s own: the form is captioned as effective for services beginning that day, and the companion prepaid-wireless order of October 2019 confirms the statewide component was set at the new ceiling from the same date.
A 2019 act lowered the ceiling from forty-five cents to thirty-five and moved rate-setting to the Public Utilities Commission; the Commission then set the amount at the new ceiling. The amount has not moved since.
A 2025 act repealed the former funding section and replaced it with the section cited here, renumbering the chapter and carrying the substance forward unchanged — same amount, same ceiling, same twenty-five line cap, same cadence split, same absence of a collection allowance. The Bureau’s own live surcharge page still cites the repealed section, which is a currency lag on the state’s side rather than a difference about the amount.
Zero-report rule
Zero report · not on record
Maine does not state whether a period with nothing collected still requires a submitted form. The statute frames the duty as remitting revenues collected and requires supporting data of providers required to remit, which reads as contingent on having revenue to remit without saying so. The form carries no zero or not-applicable line. No sworn or statutory zero-liability declaration exists in Maine, and none may be composed.
Searched: 25 M.R.S. §2927-A in full, the Bureau’s surcharge page, its rules pages, and the form itself. Both research passes reached the same absence.
Record retention
Record retention · not on record
Maine publishes no record-retention period for a provider’s own surcharge remittance records. Both research passes searched Title 25 chapter 352 and the Bureau’s published rule chapters independently and found none.
Searched: 25 M.R.S. §§2926 through 2933 and the Bureau’s rule chapters.
Registration
Registration · not on record
How a provider opens a Maine surcharge remittance account is not established. The Bureau publishes a Telephone Company Contact Form collecting company details and around-the-clock trouble, database and network contacts by service type, and it is the only provider-facing intake form in the same section of the site as the surcharge page — but the Bureau does not label it as remittance-account registration, and a second research pass searching independently found no registration mechanism published at all, with the provider page directing providers to contact the Bureau. Both the contact form and the Bureau’s direct line are shown here, with the gap displayed rather than resolved by inference.
Searched: The Bureau’s phone service providers section, its surcharge page, its laws and rules pages, and its contact page.
The state’s own workbook, in a format this product does not write
- Form
- The state publishes no form identifier. Maine publishes no form number. The Bureau names the document descriptively — the E9-1-1 surcharge remittance form — and the file it serves is named for the state and the year. No number appears on the form or in its properties.
- Title
- E9-1-1 Surcharge Remittance Form
- Revision
- Effective January 1, 2020 (the form’s own caption; the file was last saved in November 2019)
The form is completed, signed and mailed with a check to the Bureau in Augusta. Maine publishes no portal, no electronic filing path and no online payment route for this remittance.
Remit to
- Agency
- Emergency Services Communication Bureau
- Division
- Established within the Maine Public Utilities Commission
- Payee
- Treasurer, State of Maine, with “E9-1-1” on the memo line
- Address
- Public Utilities Commission, Emergency Services Communication Bureau, 18 State House Station, Augusta, ME 04333-0018. A delivery service that does not use the postal service goes to 101 Second Street, Hallowell, ME 04347.
- Contact
- (207) 287-3831
- Rate set by
- The Public Utilities Commission sets the amount, within a statutory ceiling the Legislature fixes. The Commission has set it at the full ceiling since 2020.
Out of scope
What this page does not cover.
Maine’s prepaid wireless 9-1-1 fee
Thirty-five cents per retail transaction, collected at the point of sale as part of a combined prepaid wireless fee and remitted by the seller to the State Tax Assessor rather than by the interconnected-VoIP provider to the Bureau. A different remitter and a different agency.
A county or municipal 9-1-1 charge
There is none. The statute states that the statewide surcharge and the prepaid wireless surcharge are the only 9-1-1 funding obligations on telecommunications service in Maine and bars a political subdivision from imposing another.
Everything else this record does not know
Due dates · not on record
Maine publishes no day of the month for either the monthly or the quarterly deadline. The statute gives monthly filers a month and the Bureau’s schedule gives quarterly filers a due month, and both research passes confirmed the absence independently. The date this product renders is the last day of the state’s own due month — the outer bound of the state’s wording — and the wording is shown beside it. A provider should settle the day with the Bureau at (207) 287-3831 before relying on anything sharper.
Searched: 25 M.R.S. §2927-A in full, the Bureau’s surcharge page and its published remittance schedule, and the Bureau’s rules pages.
Rate history · not on record
The amount actually charged before January 1, 2020 was not confirmed from a primary source. What one research pass did establish is the pre-2019 statutory ceiling of forty-five cents, which is a ceiling rather than an amount charged. No period before January 2020 is priced; a back period earlier than that needs the amount pinned with the Bureau first.
Searched: The current and the repealed funding sections, the Bureau’s surcharge page, and the Public Utilities Commission’s 2019 orders.
Citations · not on record
The precise effective date of the 2025 recodifying act was not confirmed against the session law’s own effective-date clause. It affects citation currency only: the amount is thirty-five cents throughout, and the substance carried forward unchanged.
Searched: The Legislature’s published chapter and section text and their enactment notes.
Sources
Every fact above traces to one of these, retrieved Wed, August 12, 2026.
The record was reached by two independent research passes that agreed. Each source below opens at the address it was read from, with the date it was read.
Maine Legislature — 25 M.R.S. §2927-A
The thirty-five cent amount and ceiling verbatim, the twenty-five line per customer billing account cap verbatim, the enumerated line and number types, the federal universal service exclusion, the monthly and quarterly cadence split at the five thousand dollar threshold, the remittance timing wording, and the penalty provision.
Retrieved Wed, August 12, 2026
Maine Legislature — Title 25, chapter 352
The whole Emergency Services Communication chapter, read section by section, which is where the absence of a collection allowance and of a provider retention duty was established.
Retrieved Wed, August 12, 2026
Maine Legislature — 25 M.R.S. §2926
The Bureau’s establishment within the Public Utilities Commission and its rulemaking authority, which is what makes the Bureau the collecting agency.
Retrieved Wed, August 12, 2026
Emergency Services Communication Bureau — E9-1-1 surcharge
The Bureau’s own statement of the current amount, its published quarterly remittance schedule by due month, and the link to the remittance form.
Retrieved Wed, August 12, 2026
Emergency Services Communication Bureau — E9-1-1 surcharge remittance form
The form’s own row order — company name, the month or quarter ending, wireline, post-paid wireless and VoIP rows each computing lines times the amount, uncollectible and recovered-uncollectible columns, the total number of access lines, the grand total and the signature block — the embedded amount, its January 2020 caption, and that the file is a legacy binary workbook (the older .xls format).
Retrieved Wed, August 12, 2026
Emergency Services Communication Bureau — Telephone Company Contact Form
The only provider-facing intake form the Bureau publishes in the section that houses the surcharge page, and the fields it collects by service type.
Retrieved Wed, August 12, 2026
Emergency Services Communication Bureau — Phone service providers
That the Bureau directs providers to contact it directly rather than to any published registration process, and the Bureau’s telephone number.
Retrieved Wed, August 12, 2026
- 25 M.R.S. §2927-A
- The statewide 9-1-1 surcharge — the levy, the Commission’s rate-setting authority and the statutory ceiling, the twenty-five line per account cap, the collection duty, the monthly and quarterly cadence split, the remittance form’s data fields, and the penalty
- 25 M.R.S. §2926
- The Emergency Services Communication Bureau, its establishment within the Public Utilities Commission and its rulemaking authority
- 25 M.R.S. §2927
- The former funding section, repealed and replaced by the section above; recorded for audit-trail clarity because the Bureau’s own page still cites it
- Public Utilities Commission Docket No. 2019-00233
- The proceeding in which the Commission set the current amount effective January 1, 2020
Notes carried on this record
The twenty-five line per account cap is where a Maine computation goes wrong. The engine prices the count it is given, so the count has to arrive already aggregated per customer billing account with the ceiling applied — the entry grid says so on every Maine field and the review grid shows which figures were entered that way.
Cadence is assigned by the provider’s own prior-year history, not chosen and not derived from the current period’s amount. The registration record carries it and the product does not infer it.
The form embeds the amount in its own arithmetic, so a provider who opens it sees the state’s file compute. Never read a cached result out of a copy of that file and present it as a value.
The form’s certification is the state’s own language, signed and dated by an authorized representative with a title. The product surfaces it as the state’s own requirement and never drafts, paraphrases or composes anything to accompany it.
No companion charge rides this form. Neither research pass found a relay, 988 or poison-control line on the wireline and VoIP remittance form.
The Bureau’s live surcharge page still cites the repealed funding section while the chapter has been renumbered. This record cites the current section and records the recodification, so an audit trail can follow both.